Privacy Policy

Valor Power Ltd (“Valor Power”, “we”, “us” or “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, make an enquiry or otherwise interact with Valor Power.

1. INFORMATION WE COLLECT

We may collect personal information that you provide directly to us, including:

  • Your name
  • Company or organisation
  • Job title
  • Email address
  • Telephone number
  • Information submitted through contact or enquiry forms
  • Details relating to your project, site or energy requirements
  • Any correspondence you have with us

We may also automatically collect certain technical information when you use our website, including your IP address, browser type, device information, pages visited and information about how you interact with the website.

2. HOW WE USE YOUR INFORMATION

We may use your personal information to:

  • Respond to enquiries and requests
  • Discuss our products, services and potential projects
  • Provide information you have requested
  • Manage our relationship with customers, suppliers and business partners
  • Improve our website, products and services
  • Analyse website performance and usage
  • Maintain the security and operation of our website
  • Send relevant marketing communications where we have an appropriate lawful basis to do so
  • Meet our legal, regulatory and contractual obligations

3. OUR LAWFUL BASIS FOR PROCESSING

Under UK data protection law, we must have a lawful basis for processing your personal information.

Depending on the circumstances, we may process your information because:

  • It is necessary to take steps at your request before entering into, or to perform, a contract
  • It is necessary for our legitimate business interests, provided those interests do not override your rights
  • We have your consent
  • We are required to comply with a legal obligation

Where processing is based on consent, you may withdraw that consent at any time.

4. MARKETING COMMUNICATIONS

Where permitted by law, we may use your contact information to send you relevant updates about Valor Power, our technology, products, projects and company developments.

You can opt out of receiving marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us directly.

5. COOKIES & WEBSITE ANALYTICS

Our website may use cookies and similar technologies to operate effectively, understand how visitors use the website and improve the user experience.

Some cookies are necessary for the website to function. Other cookies, such as analytics or marketing cookies, may require your consent before they are placed on your device.

Further information about the cookies used on this website should be provided through our cookie notice or cookie settings.

6. SHARING YOUR INFORMATION

We do not sell your personal information.

We may share information with trusted third parties where necessary to operate our business and website, including website hosting providers, IT providers, professional advisers, analytics providers and other suppliers acting on our behalf.

We may also disclose personal information where required by law or where necessary to establish, exercise or defend legal rights.

Where third parties process personal information on our behalf, we take appropriate steps to ensure that the information is handled securely and in accordance with applicable data protection law.

7. INTERNATIONAL DATA TRANSFERS

Some of the service providers or technology platforms we use may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate measures to ensure that it receives an adequate level of protection in accordance with applicable data protection law.

8. HOW LONG WE KEEP YOUR INFORMATION

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, accounting, regulatory or reporting requirements.

Retention periods may vary depending on the nature of the information and our relationship with you.

9. HOW WE PROTECT YOUR INFORMATION

We take appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

While we take reasonable steps to protect information, no internet-based system can be guaranteed to be completely secure.

10. YOUR DATA PROTECTION RIGHTS

Depending on the circumstances, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Request restriction of processing
  • Object to certain processing
  • Request transfer of your information
  • Withdraw consent where processing is based on consent

These rights are subject to certain legal conditions and exemptions.

To exercise your rights, please contact us using the details below.

You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.

11. THIRD-PARTY LINKS

Our website may contain links to websites operated by third parties.

Valor Power is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our website, business practices or legal requirements.

The latest version will always be published on this page, together with the date it was last updated.

13. CONTACT US

If you have questions about this Privacy Policy, how we use your personal information or wish to exercise your data protection rights, please contact:

Valor Power Ltd
Email: info@valorpower.co.uk

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